If you are unsatisfied with your order, you may return it for a full refund if the item is unmarked & unused. (Excluding Belts)
Before ordering a belt, please refer to our Belt Sizing Guide as we CANNOT accept returns for belts that have been incorrectly measured. Each belt is custom made to the size that you provide. To ensure the best fit, again, please use our sizing guide. If you have any questions regarding sizing after using our guide please contact us at email@example.com
Monogramed items CANNOT be returned. Customers are responsible for costs of return shipping.
If you are interested in exchanging your order, please email us at firstname.lastname@example.org. We are always happy to offer an exchange if the item is in its original condition. If you are exchanging for an item of lesser or greater value, we will refund or bill you for the balance.
A WORD ABOUT LEATHER
Leather is a natural material made from the hides of animals. Just as no two animals are exactly alike, no two pieces of leather are identical. In addition to its own genetic heritage, each hide bears the little nicks and scars that marked the animal during its lifetime. These natural characteristics are not defects but are considered marks of distinction in full grain leather, adding to the unique appeal of each finished product. Please allow for slight variation in tone between hides of the same color. Leather that is called "Natural" does not refer to the color, but to the process by which it is finished. It is "naturally vegetable tanned", and has an unfinished, dense feel. Natural leathers will patina over time (try it with raw denim for an indigo fade).
Any item from our product line can be manufactured in quantity with your corporate logo debossed on it. Please send your promotional inquiries to email@example.com.